Dear customers:
We Mainly use USPS or DHL, Epack carriers.
After the order is placed, we need 3 working days to process your order.
After 3 working days, the logistics will send out your package, and you can check the logistics number you received in the mail.
You can click TRACKING ORDER at the header or end of the page, and enter your logistics code or order and email information to check the progress of your order.You can contact us through the webpage to check the delivery progress of your order.
Standard Shipping FREE - For most countries, it will take 10-30 business days for your order to arrive otherwise please see below for a more detailed estimated shipping time.
Expedite Shipping - 7-15 business days for your order to arrive. (Prices varies depending on Country, Please check the prices on checkout)
Packages can be delivered to most places in the world, but a few countries cannot deliver due to special reasons, please understand.
May be subject to certain restrictive factors, such as: weather, holidays, etc. The timeliness of logistics cannot be guaranteed.
For any further questions, please contact us at : CoolJerseyml@outlook.com
Location
*Estimated Shipping Time For Standard Shipping
United States
10-30 Business days
Australia, France, Germany, United Kingdom
10-30 Business days
Europe
10-30 Business days
Mexico, Central America, South America
10-30 Business days
Canada
10-30 Business days
Is there any delivery guarantees?
Yes. If 60 days have gone by with no updates from the provided tracking, please email us CoolJerseyml@outlook.com
with your order number. We will send out a replacement or a full refund of your purchase.
ENTERING YOUR SHIPPING ADDRESS
Customers are responsible for ensuring they have entered the correct delivery address. Your items will be sent to the exact delivery address stated on your order and if this is incorrect we unfortunately cannot reimburse you if your order does not make its way to you.
As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 100% sure about purchasing the product before proceeding to checkout. If you need to make a change in sizing to your order, please contact us as soon as possible and we will do our best to assist you!
If you have any other questions, please contact us and we will do our best to help you out!